Shipping Policy

Orders are packed and handed to the courier within 24 to 48 hours of being placed, excluding Sundays and public holidays. Orders placed late in the day, or over a weekend, go out on the next working day.

During sale periods and festive weeks the queue is longer than usual and dispatch can take an extra day or two. If your order is going to be materially delayed, we will tell you rather than let you wonder.

We ship across India only. Once dispatched, expect delivery in 3 to 6 working days, and 2 to 3 working days to metro cities.

These are estimates from our courier partners, not guarantees. Weather, strikes, regional restrictions and remote pin codes can all add time, and none of them are within our control.

• ✦Free shipping on orders above ₹1,299 - applied automatically at checkout, no code needed.
• ✦Orders below ₹1,299 carry a delivery charge, shown on the checkout page before you pay.
• ✦Prepaid orders are given priority in the dispatch queue.

Cash on Delivery is available on most pin codes. If COD is not serviceable at your address, the option will not appear at checkout.

COD orders may be confirmed by call or message before dispatch. If we cannot reach you after reasonable attempts, the order may be cancelled.

A tracking link is sent by email and message once your parcel is handed to the courier. Tracking usually goes live within 24 hours of dispatch, so an link that shows nothing on day one is normal.

Couriers make up to three delivery attempts. If nobody is available, or the address or phone number given is incomplete or incorrect, the parcel comes back to us.

For a prepaid order returned this way we will refund the order value; the delivery cost incurred is not refundable. For a refused COD order we may ask for prepayment on any future order.

Please record an unboxing video when you open the parcel. It is the fastest way for us to sort out a problem, and for some claims the courier requires it.

If a parcel arrives damaged, tampered with, or containing the wrong item, write to support@revaara.com within 48 hours of delivery with your order number and photos. We will arrange a replacement or a refund. Do not discard the packaging until the matter is settled.

We can change a delivery address only before dispatch. Write to us as soon as you can and we will do what we can; once the parcel is with the courier the address is fixed.